Rachel D’Souza

She has a proven track record in optimizing sales operations and elevating customer service standards through effective training, process improvements, and data analytics. Known for a strong commitment to continuous learning and adaptability, she has pursued proficiency in marketing stack technologies such as HubSpot, MS Dynamics 365, and email marketing analytics tools. D’Souza works to creatively resolve issues that enhance customer satisfaction and operational efficiency, with a history of contributing to risk mitigation and compliance initiatives.

Prior to joining Pure Global in Sweden, Rachel worked in auditing and customer support at Aditya Birla Sun Life Insurance Company Ltd. She holds a Postgraduate Degree in Management from Welingkar Institute of Management, India.